Out-Spoken Academy
Terms & Conditions
If you have any questions about the Out-Spoken Academy (the ‘Academy’, ‘we’, ‘us’), the courses we provide (the ‘Courses’) or your order, please contact Patricia Ferguson by email on academy@outspokenldn.com.
This page tells you information about the legal terms and conditions (‘Terms’) on which we provide the Courses, and the terms and conditions of applying for a place on a Course and of participating in our online learning spaces.
Please read these Terms carefully before registering on a Course. By registering to participate in a Course, you agree to be bound by these Terms. From time to time, these Terms may be updated or modified.
Registration & Payment
Course prices are listed on this website and include VAT. All prices are shown in £GBP (UK pounds sterling). If necessary you will be responsible for any currency conversion fees.
Course fees are payable upon registration via this website. Registration closes two weeks in advance of each Course start date.
Cancellation
Cancellation by You:
(a) You may cancel your booking and have all fees paid returned to you for the first 14 days of registration (except where the Course begins within this period, in which case we can only offer a complete refund of fees up until two days before the start of the course).
(b) If you cancel after the expiry of the 14 day period in Clause 3(a) but less than two weeks before the start of the course, 80% of your full fee will be payable to us and we will return to you any amount above this level which you have paid.
(c) By registering for a place on a Course, you are committing to attend the Course for its full duration. If for any reason you decide to leave the Course once it has started, or if you fail to attend all or any part of the course, no refund will be made.
(d) This is a model cancellation form which can be sent to Out-Spoken Academy, PO Box 78744, London, N11 9FG, or via email to academy@outspokenldn.com.
MODEL CANCELLATION FORM:
To Out-Spoken Academy,
I hereby give notice that I cancel my contract for supply of the following service:
Name of course:
Date ordered:
Name of customer:
Date:
4. Cancellation by Us:
(a) In rare circumstances we may need to cancel a Course. If we cancel a Course, we will refund you in full. In the event a session of a Course (‘Session’) is cancelled, we will endeavour to provide an alternative Session, but shall not be obligated to do so. If we are unable to provide you with an alternative Session, we will offer a pro-rated refund.
(b) The foregoing notwithstanding if we are unable to perform the whole or part of the Contract due to a Force Majeure event, we may, at our option at any time, by notice in writing to you, cancel or suspend the Contract in whole or in part without liability. For further details of what constitutes Force Majeure, see Clause 11 below.
5. Conduct
To ensure that our Courses are a positive learning experience, we expect you to be respectful and thoughtful in your behaviour towards other participants, our tutors and team. If, in the opinion of a tutor, a participant is behaving abusively, disrespectfully or in a discriminatory fashion, we reserve the right to exclude the student from a Course with no fee refunds made.
6. Technology
You are responsible for making all arrangements necessary for you to have access to Zoom and our Course site. When accessing the internet over a mobile phone network, you may be incurring data charges. We are not responsible for any charges you may incur in using our site.
7. Copyright and Intellectual Property
(a) Our Copyright and Intellectual Property.
All Course materials, whether provided online, by email, phone or post, are owned by or licensed to us, or used with permission, and are protected by UK and international copyright, trademarks, database rights and/or other intellectual property rights. You may use all provided materials during your Course, but you are not permitted to reproduce, record, copy, distribute or share them in any format at any time during or after your Course.
(b) Your copyright. You retain copyright in any work you write during your Course. You warrant to us that any such work shall be solely your own and that it shall not infringe the copyright of any third party. This warranty shall survive any cancellation or termination of your Course.
General provisions
8. Force Majeure
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by Force Majeure events. ‘Force Majeure’ means any act or event beyond our reasonable control, including without limitation strikes, lockouts or other industrial action, civil commotion, riot, terrorist attack (or threat), war (or threat) or fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, or failure of telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
9. Assignment
Your obligations under these Terms are personal to you and you may not assign, transfer or sub-licence your rights and obligations without our prior written consent.
10. Third party rights
(a) This agreement does not confer or intend to confer any benefit on and is not enforceable by any third party: and
(b) The provisions of the Contracts (Rights of Third Parties) Act 1999 are fully excluded.
11. Data Protection
We undertake to respect your privacy and rights in accordance with the General Data Protection Regulation, the Data Protection Act 2018, and any other relevant data privacy legislation as may be amended or replaced from time to time.
12. Law and jurisdiction
The construction, validity and performance of these Terms and our Contract with you are governed by the laws of England and Wales and you and we agree to submit to the exclusive jurisdiction of the English courts.